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bob1988 Member
Joined: 05 Sep 2007 Posts: 35
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Posted: Mon May 05, 2008 10:39 am Post subject: Glowing AI Trip Report |
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Here is a TR from A.net
http://www.airliners.net/aviation-forums/trip_reports/read.main/125437/
He says AI's service on the 77L is better than almost any airline in the world and he is well-traveled. He gave it is highest rating ever.
It is almost like there is 3 different Air Indias:
1. IC - solid service
2. Air India 747, 310, 772 - unreliable, lousy service, tattered planes
3. Air India 77L and 77W - competes with SQ, EK, etc.
My question is:
Will the GOI manage to screw this up to? They need to convert the entire company over to these standards and they can be one of the best in the entire world. I've heard from family that their 77W service is excellent as well. Sadly, I'm not very optimistic. |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Mon May 05, 2008 11:40 am Post subject: Re: Glowing AI Trip Report |
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Wow - great TR and brings a lot of hope!
bob1988 wrote: |
It is almost like there is 3 different Air Indias:
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Called schizophrenia ! _________________ We miss you Nalini! |
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karatecatman Guest
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Posted: Mon May 05, 2008 12:06 pm Post subject: |
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It's just Wow! Wow! Wow!
***
It's still strange how Air India continues to get junked on Skytrax. Even the 777LR gets a three stars out of 5
***
Crew still have the old AI uniforms. Whatever happened to the fusion junk uniform designed by Ritu Beri! |
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Megatop Member
Joined: 14 Feb 2007 Posts: 257 Location: Bangalore
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Posted: Mon May 05, 2008 1:38 pm Post subject: |
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the trip reporter though not oblivious of the frontal image of AI is redressing AI in a single shot.
the nonstops draw awes over even CO & 9W but the AI we get to see at BLR, HYD, MAA ... is much left to be desired as india's pride. |
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the_380 Member
Joined: 19 Dec 2006 Posts: 2329 Location: Mumbai, India
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Posted: Mon May 05, 2008 3:10 pm Post subject: |
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Sure does differ from how a LOT of people think. Well put report. My friend's dad recently flew F in Air India BOM-JFK in the 772LR and he was damn impressed, before he flew, he was of the opposite opinion, after the flight, he changed his opinion, wants to fly them again to Shangai (a mistake though ) _________________ http://www.myspace.com/avsatsworld
A Walt Disney and 20th Century Fox Audio Producer!!! |
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sreenath_y Member
Joined: 27 Apr 2008 Posts: 528
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Posted: Mon May 05, 2008 4:35 pm Post subject: |
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AI needs to get rid of those A310 fast. IC's A300s are famous and AI's A310s are infamous! |
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rhumbline Member
Joined: 28 Sep 2007 Posts: 443
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Posted: Mon May 05, 2008 4:42 pm Post subject: |
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Great to finally see some positive reviews for AI _________________ Learning is not compulsory. Neither is survival |
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Aiel Member
Joined: 19 Dec 2006 Posts: 927 Location: Bangalore
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Posted: Mon May 05, 2008 5:06 pm Post subject: |
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The NA non-stops have been consistently getting good reviews. Now only if they could do the same on all their routes. _________________ My Flickr photos
My JP.net account |
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the_380 Member
Joined: 19 Dec 2006 Posts: 2329 Location: Mumbai, India
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Posted: Mon May 05, 2008 5:34 pm Post subject: |
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sreenath_y wrote: | AI needs to get rid of those A310 fast. IC's A300s are famous and AI's A310s are infamous! |
At the end of a 3 hour flight, the A310s actually stink !!! _________________ http://www.myspace.com/avsatsworld
A Walt Disney and 20th Century Fox Audio Producer!!! |
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con spirito Member
Joined: 07 Apr 2007 Posts: 577 Location: Inflight
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Posted: Mon May 05, 2008 6:13 pm Post subject: |
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The problem with AI is that they are good in introducing facilities and amenities but they dont know how to maintain them. Lets hope AI proves me wrong. _________________ India is one of the richest countries in the world.
The only problem is........all the wealth is distributed in the wrong hands. |
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airindia787 Member
Joined: 18 Nov 2007 Posts: 770 Location: DAB & ZTF
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Posted: Mon May 05, 2008 6:28 pm Post subject: |
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AI have never failed to impress me with their catering.
I flew them EWR-CDG-BOM in 2005 and the food was some of the best I've ever had. Wish I could say the same about the plane. Hope AI maitains this standard on their 77Ls. _________________ http://openflights.org/user/akumanduri |
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AviationBuff Member
Joined: 20 Apr 2008 Posts: 57
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Posted: Mon May 05, 2008 6:55 pm Post subject: |
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Excellent TR...One of the best I have read. AI should set similar standards on all sectors. I usually fly J Class on Gulf sector and not get even 50% of what is written in the TR.
I hope that with the 787's things will change. (Hope for the Best) |
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HAWK21M Member
Joined: 19 Dec 2006 Posts: 8132 Location: Mumbai, INDIA
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Posted: Tue May 06, 2008 10:51 am Post subject: |
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jake wrote: | The problem with AI is that they are good in introducing facilities and amenities but they dont know how to maintain them. Lets hope AI proves me wrong. |
They need to identify the right attitude employees for the right job.
regds
MEL _________________ Think of the Brighter side !!! |
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flightgearpilot Member
Joined: 21 Dec 2006 Posts: 711 Location: VOBL
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Posted: Tue May 06, 2008 2:01 pm Post subject: |
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Couple of months ago when my wife was hospitalized, my parents rushed back from JFK to BLR on less than a day's notice. But the entire journey -- from ticketing till landing in BLR was, according to my dad, one of the smoothest they ever experienced. And this was on AI and they flew the 777.
-FGP |
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sri_bom Member
Joined: 22 Dec 2006 Posts: 2365 Location: Singapore
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Posted: Tue May 06, 2008 4:04 pm Post subject: |
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karatecatman wrote: | It's just Wow! Wow! Wow!
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It's still strange how Air India continues to get junked on Skytrax. Even the 777LR gets a three stars out of 5
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Crew still have the old AI uniforms. Whatever happened to the fusion junk uniform designed by Ritu Beri! |
Karatecatman - I think you need to send this report to the contacts that you have in Air India, I am sure it will make their day...
Sri_Bom |
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sreenath_y Member
Joined: 27 Apr 2008 Posts: 528
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Posted: Tue May 06, 2008 4:42 pm Post subject: |
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Congrats to AI. A lot pride to hear that our AI is doing really good.
Btw, how many of you guys here think a.net TRs and pics act as good adverts? |
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Spiderguy252 Member
Joined: 10 Aug 2007 Posts: 4259 Location: Indian Ocean
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Posted: Tue May 06, 2008 6:25 pm Post subject: |
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sreenath_y wrote: | AI needs to get rid of those A310 fast. IC's A300s are famous and AI's A310s are infamous! |
Not in the near future, with the 787 getting delayed by yet another nine months! |
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rutvij Member
Joined: 22 Feb 2007 Posts: 1390 Location: Skies of Fire!
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Posted: Tue May 06, 2008 8:13 pm Post subject: |
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Deflecting slightly from the Topic the_380 wrote: | sreenath_y wrote: | AI needs to get rid of those A310 fast. IC's A300s are famous and AI's A310s are infamous! |
At the end of a 3 hour flight, the A310s actually stink !!! |
Don't know why Every Bad Experience makes ppl zero in on AI's A310s. Maintainence/Sanitisation of Toilets and/or Galleys,etc of Aircraft depends on the Cabin crew. Not to hurt u, the_380!
I have been on many AI 310 flights (some as long as 6 hrs!!) and they were OK..ish, if not Good. But they, certainly, didn't Stink. Of course, as i said, no two flights are the same! It might be that some ppl may not have had good Experiences with certain flights. But, it doesn't mean that every time the blame-game should be played on the A310s.
PS: Snags Apart. Just IF Service.
PS (2): AI does need to get rid of their 310s!
PS (3): I hope this doesn't affect ....u know waht ....hehe !
_______________________________________________________
The TR was cool.....but as pointed by SREE, it looked like a detailed AD! Totally Convincing!! |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Tue May 06, 2008 8:20 pm Post subject: |
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rutvij wrote: | Don't know why Every Bad Experience makes ppl zero in on AI's A310s. Maintainence/Sanitisation of Toilets and/or Galleys,etc of Aircraft depends on the Cabin crew. |
I agree - I've seen ancient a/c on other airlines that are maintained well and even refurbished to make it seem brand new. AI should invest in proper maintenance of their fleet - including the 310s. There's nothing really preventing them from replicating the 77L experience on these older 310s - (except of course the money ). _________________ We miss you Nalini! |
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the_380 Member
Joined: 19 Dec 2006 Posts: 2329 Location: Mumbai, India
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Posted: Wed May 07, 2008 12:37 pm Post subject: |
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rutvij wrote: | Of course, as i said, no two flights are the same! |
That is the right sentence man, unfortunately, not every flight is as lucky as that one, no wonder the bad name for AI in all these years _________________ http://www.myspace.com/avsatsworld
A Walt Disney and 20th Century Fox Audio Producer!!! |
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vikramv2 Member
Joined: 22 May 2008 Posts: 435 Location: Powai,Mumbai
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Posted: Tue May 27, 2008 2:45 pm Post subject: |
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Its lovely to see such a glowing review on the AI non stop products...Only if Far east and West Asia are better...
Amazing to see such reviews. I guess the nonstops have a really good thing now... BOM-JFK isnt performing as well compared to DEL-JFK
It was reported that BOM-JFK had poor loads for quite some time initially. Anyone how loads are on bothe BOM-JFK and DEL-JFK compared to say 9W, CO, and DL? _________________ http://airliners1.com
Visit my photostream @flickr at http://www.flickr.com/photos/26842543@N07/
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sri_bom Member
Joined: 22 Dec 2006 Posts: 2365 Location: Singapore
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Posted: Tue May 27, 2008 4:04 pm Post subject: |
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My friend from an IT firm just flew to USA and told me that the AI direct flights from Bombay are full and a hit, he could not get any seats and had to fly Delta.....
Sri_Bom |
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rutvij Member
Joined: 22 Feb 2007 Posts: 1390 Location: Skies of Fire!
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Posted: Tue May 27, 2008 8:25 pm Post subject: |
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An LR Pilot had confirmed that BOM-JFK goes FULL on Weekends. What about the loads on Weekdays? |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Tue May 27, 2008 9:34 pm Post subject: |
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rutvij wrote: | An LR Pilot had confirmed that BOM-JFK goes FULL on Weekends. What about the loads on Weekdays? |
That's a great update and good to hear. Goes without saying that the quality of the AI service on the LR must be responsible for the growth.
The weekends are key - if they are going full, that implies spill over traffic will move to the week days in time. Plus there's enough money to be made from full and higher-yielding weekend traffic. _________________ We miss you Nalini! |
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stealthpilot Member
Joined: 19 Dec 2006 Posts: 2325 Location: BLR, DXB
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Posted: Tue May 27, 2008 9:50 pm Post subject: |
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Very nice to hear!! Now if only they can make this consistant.
Actually its as nice to hear that the flight went full, most of the feedback im
hearing/reading goes on about how these non stops fly empty. _________________ eP007 |
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rutvij Member
Joined: 22 Feb 2007 Posts: 1390 Location: Skies of Fire!
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Posted: Wed May 28, 2008 12:42 am Post subject: |
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Another Update from an AI Pax:
He went Sleeping (3 seats!!!!) in both Directions. |
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COUGAR Member
Joined: 01 Jan 2007 Posts: 986 Location: Bangalore
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Posted: Wed May 28, 2008 8:21 am Post subject: |
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AI A310's ar enot bad at all in economy class: pretty ok if you can forgive the scratched screens and that sort of thing. The seats in the rear section (where it is 2-3-2) are often the worst.
But in J class its horrid and not value for money at all: the last (and only time) i took that option i found a 2-3-2 configuration where it was 2-2-2 in the late 90's. Broken and stained seats, non-functional IFE etc etc: only the unlimited supply of booze and good food kept spirits up.
Rather stick to 9W with a 737-800 which has a much superior business class on a narrowbody and is non-stop with better timings.
so one good TR does not make for a good airline: the way ahead is rocky for AI. _________________ http://www.cougar-rides.com
<B>Live to Ride - Ride to Live</B>
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Wed May 28, 2008 11:02 am Post subject: |
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rutvij wrote: | An LR Pilot had confirmed that BOM-JFK goes FULL on Weekends. What about the loads on Weekdays? |
rutvij wrote: | Another Update from an AI Pax:
He went Sleeping (3 seats!!!!) in both Directions. |
Contradictory responses there, but I guess the loads vary wildly day to day. _________________ We miss you Nalini! |
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nadarji Member
Joined: 11 Jan 2007 Posts: 305
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Posted: Thu Jun 12, 2008 9:53 pm Post subject: The flights are a bit empty |
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Flew JFK-DEL on May 9th and BOM-JFK on June 8th. Y was around 50% occupancy on both flights, and the front looked less than that.
The transfer in DEL from international to domestic does involve lugging the checked in baggage along, while the outbound transfer was smooth.
Service on the JFK-DEL flight was Good. On the BOM-JFK leg, there were fewer drink runs.
I will definitely fly this route again with AI. I hope that they open a checkin counter after customs on the international to domestic transfer, though. |
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airindia787 Member
Joined: 18 Nov 2007 Posts: 770 Location: DAB & ZTF
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Posted: Thu Jun 12, 2008 10:02 pm Post subject: Re: The flights are a bit empty |
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nadarji wrote: | Flew JFK-DEL on May 9th and BOM-JFK on June 8th. Y was around 50% occupancy on both flights, and the front looked less than that.
The transfer in DEL from international to domestic does involve lugging the checked in baggage along, while the outbound transfer was smooth.
Service on the JFK-DEL flight was Good. On the BOM-JFK leg, there were fewer drink runs.
I will definitely fly this route again with AI. I hope that they open a checkin counter after customs on the international to domestic transfer, though. |
When the new integrated terminal comes online at DEL, transfer will be smoother, and I'm sure that AI will set up a counter after customs. _________________ http://openflights.org/user/akumanduri |
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