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Back home for Vacations!!MumbAI on AI

 
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dan
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Joined: 18 Dec 2012
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PostPosted: Sat Feb 21, 2015 1:59 pm    Post subject: Back home for Vacations!!MumbAI on AI Reply with quote

Introduction:

Greeting fellow members! After the successful completion of a semester in college, it was now time for me to go home to BOM for my winter break. After 4 long months, it was finally time to go back to my most favorite city. A short connection layover in CCU and cheaper fares meant one thing- A round trip on Air India again. The experience on Air India this time was far from pleasant towards the end.

Background:

My onward trip was on AI 711(as usual, for me) from AJL to CCU via IMF operated by an A319, and on AI 775 from CCU to BOM operated again by an A319 after a layover of an hour in CCU. The most significant reason to book this flight being, that with a layover this short, I would be home for dinner that evening.
The return trip was on AI 675 to CCU operated by a really old A320 aircraft and on AI 713 to AJL which was operated by an A319 (which wasnít that old, but AI did their best to make sure that it felt like a rustic bus ride).

The onward trip:

The only bridge which connects the city of Aizawl to its airport, fell into the river below it, along with a truck laden with hot asphalt. This happened just three days before I was to leave for my holidays. Hence, I had to take the longer way around to reach the airport. After a tiring bus ride two and a half hours long, I finally reached, only to be told that my flight was delayed by half an hour. This was fine by me because I had seen worse with AI. After a quick check-in and security, I went airside to find VT-SCB waiting. Upon check-in, I had requested a seat in the emergency exit row for extra leg space. Turns out, the official allotted me the same seat 11A for both flights. The flight leg upto IMF was rather uneventful. While we were in IMF, the captain came in to the cabin and began talking to someone in the second row after all passengers had boarded. I was curious about who it was. We took off on time and were served the same light snack as always- A cheese sandwich, a cookie and a slice of chocolate cake.


After the meal service, I went back to watching Toy Story 3 on my tablet. A little later, a lady who was making her way to the back of the aircraft with her kid caught my eye. My motherís inspiration was on this same uneventful flight with us. She was the boxing legend Mary Kom!!!

After a while I asked the flight attendant if it was fine to take a picture with her. She replied in the affirmative saying that she is a really humble person. So, I got a selfie with her, spoke to her for a few minutes and wished her luck for the Olympic games in Rio.

We landed 40 minutes behind schedule and docked at an aero-bridge. Since the layover time was now so short, I thought of asking the AI official about it. He didnít say anything but prompted me to enter the terminal. So, I made a run for the departure area upstairs and joined the long line for security check.

While I was in line, the FIDS said that my next flight AI 775 was now boarding. After some persuasion and pleading with others in line, I was done with security check in the next 15 minutes. As I reached gate 23 for my flight, I see VT-SCB waiting for me again.

By the time I reached the gate, final call for boarding was on. When I showed my boarding pass to the official at the gate, he gave me an earful as to why I wasnít able to get there in time. I had no idea about whose fault it really was and so let it be. As I entered the aircraft, I saw Mary Kom sitting in the fourth row . She was flying to Mumbai as well. As the safety briefing was in process, a middle aged person in the 10th row started screaming at the F/A because his seat wouldnít recline. He gave her a earful but there wasnít anything that could be done. The row behind his was the exit row

Now, the menu came as a shock to me. Air India served me a vada pav along with a veg puff and tea. A vada pav!!!! Is it because we were flying to BOM?? Or was it because AI is in a crisis situation these days??Anyway, after 2 hours and 35 minutes from take-off, we landed in Mumbai and docked at an aerobridge of T1A. Luggage came 20 minutes later and I caught an auto rickshaw home.

Holidays-an escape from the winter!!

Mumbai was indeed warmer than the rest of India this winter, hardly needing a sweater. Two months flew by sooner than expected. I had a mind-blowing trip to Dwarka, in Gujarat early this January, thus adding its cuisine to my list of favorites. Razz Razz

The return leg-

It was time to go back to college as soon as February approached. I had been tracking flight AI 675 on FR24 for a few days before departure. For two weeks before I travelled, VT-ESF had been operating this flight every three days. Quick calculations told me that it could be taking me to CCU. This wasnít anything special but I wanted to travel on AIís Star Alliance liveried A320. With these expectations in heart and a better semester in mind ahead, I set out on an OLA cab that morning at 6:00 for my flight at 8:10(rescheduled). The airport at T-1A Santacruz is just 20 minutes from home.

When I reached the airport, the CISF personnel refused to let me in citing that I had missed my flight. After I kindly persuaded him of the change, and others in line abused him, he let me in.
This doesnít end there. Even the AI staff at the check-in counter wasnít sure at first. I had some fragile luggage with me (a painting framed in glass), which I was asked to screen separately. After a quick security check, I headed off to gate A14 for a bus ride to my aircraft (praying for ESF).

After a while, I saw an AI A320 some distance away, and it wasnít ESF. It was the Greek alphabet plane (as Sumantra sir may call it) VT-EPI. She took me to another decade as soon as I entered her fuselage. The bulkhead had an old A320 graffiti . The seats were thick and rectangular, unlike the new curved ones on the A319s. Also, the arm-rests were larger than usual with something that appeared to be an old ash-tray on it. The interiors had an old and signature IC pattern on the walls. She was an old bird, but unlike the sort of old that describes VT-SCA/B/C. I seem to have a problem with these birds. Hence, I had booked myself on the other alternative from AJL to BOM for my next vacation early next June (9W ATR72+ 737-Cool, even before I left after this one.

The arm-rest. Possibly an ash-tray once??

VT-SCL. A proud member of the Star Alliance Fleet.

Gentlemen, we are being joined by VT-SCT this morning. Smile

Good morning younger brothers(says EPI)

Pushback. At 08:25

Saw some birds from the middle east at T-2 during the taxi.



Desi birds.

This one gave me a nice smile!!!

Slums:
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Apparently, this is the Mitthi river, below the runway:

Hello big-bird: (not really in the mood for a meeting, so early in the morning:


Some aerial shots of Mumbai:I will be back soon


Bandra-Worli Sealink:

My IFE for the flight:


And breakfast:Delicious, no doubt

A thermal power plant somewhere over MP:

As I was sipping on my morning coffee, I happened to see an EK 777 zoom by in the opposite direction. It was really close and shook our plane a bit. Gave me quite a scare, but it was the first time I saw another plane mid-flight during day-light. I couldnít take a picture, because it happened all too soon.I spent rest of the time watching The Lunch Box on my tab.
Slowing down


We landed in CCU 15 minutes before the rescheduled time of arrival. This left me a window of 20 minutes for security and boarding again. The windows were fogged up, so no clear pictures here. I saw the dreaded VT-SCC waiting at an aero-bridge, three gates away. We de-boarded from the forward and rear stairs and got a bus ride to the arrivals. I reached the gates just as they were calling my name for boarding. Another odd thing that happened here was that, the passengers to Agartala were called for an aircraft to aircraft boarding, even though that flight was an hour later while I was made to rush for the next flight which was less than 20 minutes to departure.
Let the pictures speak for VT-SCC ( its not her fault, but of those who handle her).
Ouch his nose:

There were pan stains on the walls:

Ready for a senseless knee:

View outside:

For some reason, my seat-back couldnít remain erect for take-off. We took-off 30 minutes late because of a passenger whose flight came late from BOM (he was my co-passenger). The Captain was rather cheerful and spoke on the PA system atleast 20 times, giving us an aerial tour of IMF and AJL before we landed.
We left on time and held short off the runway for this little fellow to leave the runway.

See for yourself:

EPI: leaving for Dimapur

The snack between CCU and IMF. The TetraPak of mango juice is a better addition to the menu than the stale vegetarian puff that was being offered.

The stop at IMF:


Pictures from above Aizawl:

Lengpui Airport AJL VELP:

Before Landing:

We landed hard into AJL, thus starting the trouble that AI gave me. At the arrivals, my luggage came. All, except the fragile piece. I was actually elated that AI was specially handling it. To my utter disappointment, I was told that it hadnít made it on this flight at all. I was asked to fill a form and collect my luggage piece from the AI office in the city, the next day. The next day, I received a call saying that my Luggage piece had arrived that day, but I would be able to collect it only the next day. Finally, I got my luggage piece 40-45 hours later. This wasnít a sigh of relief for me because, that fragile glass frame was now broken into 200 pieces, no less. I was furious at first, but an AI official assured me that he would help me. He took me to a shop nearby and helped me get the glass replaced (for which I had to pay, no doubt). He asked me to write a complaint, asking AI to compensate an amount of money for poor handling of fragile luggage and promised me that he would get back to me the very next day. It is a fortnight to this incident and I havenít heard from AI yet. I would hardly choose to fly with them again. Given its situation, even SG seems to be a better choice. The point of tagging a luggage piece as fragile, is to make sure that it is dealt with carefully. Does AI takes a fragile piece as ĎDurableí and knocks them around even more?
Anyways, for my next trip out I have chosen to travel with Jet Airways. Its been a long time since I last flew on a 737 anyways. Thanks for reading and suggestions are always welcome.
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The_Goat
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PostPosted: Sat Feb 21, 2015 3:34 pm    Post subject: Reply with quote

Thanks for the TR, Dan.

VT-EPI is one of the old, double bogeyed A320s which was delivered in the late 1980s. I don't know how old you are, but it is likely you may have flown on a plane even older than you. Wink


It is rather shocking to see the state of the overhead vent on your second leg. It looks like someone has actually set fire to it. Why does AI tolerate this kind of vandalism?

The EK777 incident is also frightening. Since you say that it shook you, it could be that your aircraft felt the wake turbulence from that plane. I wonder if that makes it a near miss worthy of investigation.
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saurabhm_101
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PostPosted: Sat Feb 21, 2015 5:07 pm    Post subject: Reply with quote

Nice TR, sad to see the taxpayer's money being put to good use, NOT!

The shake is normal sometimes, depends on a few factors, wind speed & direction. Aircraft in RVSM (Reduced Vertical Separation Minima) fly with 1000' vertical spacing in opposite directions. Definitely not a 'near miss' or anything of that sort. Wake turbulence however can be dangerous, it can cause some discomfort for a few seconds but thats about it. As I always say, "We do recommend that you keep your seatbelt fastened whenever you are seated even if the seatbelt sign is turned off."
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sumantra
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PostPosted: Sat Feb 21, 2015 7:34 pm    Post subject: Reply with quote

Dan, thank you for yet another nice trip report!
You had the reader engrossed with trip planning details, as well as the unfortunate bridge accident, which resulted in a long detour.
The light snack on AI's short legs is now a welcome change, from the vile instant coffee plus even-more-vile Marie biscuits.
Wow, you travelled with Mary Kom! Lucky you. It is even more gratifying to know celebrities to be humble and down-to-earth persons. Mary is a national hero, a legend, and an inspiration for all of us.
The AI gate agent's behaviour at CCU, with the same plane: unacceptable.
I wonder if AI could have announced an onward connection, and let Mumbai passengers be in their respective seats, to avoid the unnecessary ringmarole. The luggage had been checked in, and you have your boarding passes as well. I wonder if this was a security restriction at an Indian airport, requiring you to clear security for a different flight number. Perhaps. I seem to remember going through this routine.
PI! Ha ha, I usually refer to it as the `irrational' plane. I have had many a memorable trip on the bird, after conversion to an all-Y configuration. I never liked the IC double-bogeys then: unimpressive livery, and indifferent insides. However, I look forward to travelling on them now-a-days no, not because the unique double-bogeys may be retired soon, but because on an average, they are much better maintained form the inside, at least those elderly birds based in DEL. The spotlessly-clean plane one usually sees on a 6E or 9W flight, one can often bet on getting a plane in a similar condition, even if the plane otherwise shows its age. Someone at DEL really cares for the elderly birds. I remember even the A332s when based at DEL, being in a spic-and-span condition form the inside. The newer birds often come with that unkempt look and feeling.
SCA/B/C are not in good shape from the inside: I guess they may be returned soon. It is nice to see the new all-Y A320s coming in. AI will use them on the low-yield high density routes.
Thanks for some nice pictures from the air!
Your experience with the fragile glass piece was very bad, and AI's indifferent handling of the situation, worse. I wonder what the fine print is, when one opts to have a fragile piece of equipment, tagged so. One has to sign a form, and is given a receipt. I am sorry to hear of this incident.
Keep up the good work Dan, and we look forward to many regular TRs from you!
Cheers, Sumantra.
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The_Goat
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PostPosted: Sun Feb 22, 2015 12:26 am    Post subject: Reply with quote

sumantra wrote:
unique double-bogeys may be retired soon, but because on an average, they are much better maintained form the inside, at least those elderly birds based in DEL. The spotlessly-clean plane one usually sees on a 6E or 9W flight, one can often bet on getting a plane in a similar condition, even if the plane otherwise shows its age. Someone at DEL really cares for the elderly birds.


They shuld put this 'someone' to work on the 787 fleet once the double-bogie A320s are done away with.

AI's pax reviews are replete with complaints about how dirty its 787s are, including issues like non-functional IFE, broken seats and armrests etc. Doesn't sound too good on brand new planes.
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sumantra
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PostPosted: Sun Feb 22, 2015 8:56 am    Post subject: Reply with quote

The_Goat wrote:
They shuld put this 'someone' to work on the 787 fleet once the double-bogie A320s are done away with.
Sir, why the Dream)liners alone? My pet peeve with most Air India flights on the newer planes (A32S planes, AT4s, CR7s, B777s and Dream)liners alike) has been tired seat covers and/or dirt and grime on plastic surfaces.
The_Goat wrote:
AI's pax reviews are replete with complaints about how dirty its 787s are, including issues like non-functional IFE, broken seats and armrests etc. Doesn't sound too good on brand new planes.
Sir, I think I have travelled more on Dream)liners (and in all cases, on AI itself) than most other members on this forum. That includes both domestic (a considerable amount) as well as international travel. Should I send you a list of my journeys? You can verify these with the dates and the PNRs, in case you have contacts within the airline. It often surprises me, since I have not seen much of this as regularly as the reports would have us to believe. Have I been lucky? Perhaps, but given the statistically large number of my trips vis-a-vis one-offs on these reports (how many have flown on the said type regularly?), I think I have a more general picture, which is better than perhaps only the bad days, which are often reported on, and written about. I have reported on these trips, and in most case, I have pictures of the interiors as well. While I patronise the airline, I do not hesitate to pick faults with the service, and the hardware.
Non-functional IFE? Not on the Dream)liners as yet, for me.
Ditto on the B777s: I have seen them in working order.
Broken seats and arm-rests? On the narrow-bodies: yes, more often than one would like to see these. The Dream)liners: they may be too new to have too many of such incidences.
I have seen non-functional buttons on the IFE remote a few times on the B777s, though the touch-screen worked.
IFE content? The Dream)liners have less content on the IFE than the B777s, on an average. This may be understandable given that the B777s fly far longer routes than the Dream)liners. Yes, the selection of English and other foreign language movies is often sparse, and a bit dated, or not too `erudite'. True. This sometimes puts off foreigners. Even a short ICN-NRT hop on United Airlines showed up four Hindi films (which though, I would not want to see, unless forced to do at gun-point).
Cheers, Sumantra.
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The_Goat
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PostPosted: Sun Feb 22, 2015 11:08 pm    Post subject: Reply with quote

Sumantraji,

I am neither trying to demean your vast experiences, nor am I doubting what you write in your TRs. Wherever did you get that idea? You do not have to give me any list of your AI journeys.

All I am saying is that among the trip reports on AI on skytrax and airlinereviews, there are several in which the state of cleanliness of the toilets on the long haul fleet has been criticised. There have also been instances where the aircraft has had to return to base because of clogged toilets.

There are also complaints about broken armrests and non-functional IFE on brand new AI aircraft.

You may have not experienced any of the above, but others have. And they surely are not lying. Whatever can they get by doing that? It may be that AI is very inconsistent in its service, so opinions of it can and do vary significantly.

But It does hurt to read such comments, particularly if you are an Indian with links to the Indian aviation scene. It also makes Indians like me feel very shameful and angry when arm chair critics on A.net write stuff about AI's bad maintenance, cannibalization of airplanes and billion dollar machines gathering dust on the ground.

Therefore, you must understand that I am not trying to hurl negativity around. Trust me when I say that I would be one of the happiest people if Indian aviation stopped being the butt of jokes in the world aviation scene.

Till that happens, I believe that I have the right to scream at AI or everything else Indian on forums. Wink
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sumantra
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PostPosted: Sun Feb 22, 2015 11:37 pm    Post subject: Reply with quote

The_Goat wrote:
All I am saying is that among the trip reports on AI on skytrax and airlinereviews, there are several in which the state of cleanliness of the toilets on the long haul fleet has been criticised.
Sure, Sir: I have seen one for myself on a regional route: SIN-KUL-MAA-BOM AI 442 in 2004. For this one at least, I surely blame my fellow passengers. It was such an assault on the plane's (already tired) interiors (it was an A313 `Saraswati') that even the cabin crew could not do much.
The_Goat wrote:
There have also been instances where the aircraft has had to return to base because of clogged toilets.
True. AI makes the news often, and its almost non-existent PR does not help.
The_Goat wrote:
You may have not experienced any of the above, but others have. And they surely are not lying.
Sure Sir, they aren't but it must strike you as odd that if they find something nice, they do not bother to comment much. Of they find something bad, they will sto(o)p to no extent to bash a third-world airline that has surely seen better days? My point is that a bad experience is a bad experience: and AI must be blamed for this. However, for me, it is a statistically small number, given the amount of AI travel I usually do. Sir, a lot of this negativity comes from people who have not, or have hardly flown AI enough to be able to confidently comment on either the airline or the service.
AI has loads of negatives, and to remove much of it, is not really rocket-science, either. Remember Sanjay Sitlani's pointing out the J class presentation, or rather, the lack of it? He and his family seem to patronise AI quite often, and he raises many valid points.
It is not the some consistently on an average nice points about AI, which are more often present, than not. And things have looked up a huge lot, since AI's dark days. The grand Economy class cuisine, some from-the-heart service and a sense of pride to fly the flag, a good FFP, and much more. When I see some negative, I point it out on my trip reports, and also point out things to the cabin crew, such as a non-functional power-port, or an IFE box, to convey this to the AI Engineering team. I have seen receptive crew members, and yes, I have seen such niggled being attended to, having flown on the same aircraft, on the same seat (if you have noticed, I have my favourite seats on the B77Ls, the B77Ws and the Dream)liners, at least, and to a large extent, the narrow-bodies as well). AI has a bloated task force, and a not-so-stellar work culture. However, there are some excellent people there as well. Governments should not run airlines, and AI carries with it all the heavy baggage of being a state-run airline. There is often not much of cheer in many respects, after a good hard day at work, but one kind word could make a difference. I have seen many such people at work, and take care to let my appreciation be known to the people concerned wherever I can, and through whatever means possible.
Cheers, Sumantra.
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dan
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PostPosted: Mon Feb 23, 2015 8:18 am    Post subject: Reply with quote

EPI is definitely much older, The_Goat sir. Almost twice as much,give or take a few months.
Sumantra sir, you are absolutely right about the passengers on AI. There is no forgiving when it comes to that luggage incident though. Those all Y A320s are needed badly sir.
Thanks for your positive comments sir. They mean a lot to me.
Regards,
Dan
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Nimish
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PostPosted: Mon Feb 23, 2015 2:42 pm    Post subject: Reply with quote

Dan - thanks for sharing a nice TR!

I found it odd that AI sells these short connections and yet does nothing to guide/expedite passengers who are at the risk of missing the connection?
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sumantra
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PostPosted: Mon Feb 23, 2015 3:08 pm    Post subject: Reply with quote

Nimish wrote:
I found it odd that AI sells these short connections and yet does nothing to guide/expedite passengers who are at the risk of missing the connection?
Nimish, if you make a booking on the website, it warns you against tight connections, even if they are on the same plane. This has been the case since a very long time, including when you choose the weird multi-city routing alternative also.
Cheers, Sumantra.
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Nimish
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PostPosted: Mon Feb 23, 2015 6:01 pm    Post subject: Reply with quote

Dan - has Naresh used your pic without crediting you?

https://twitter.com/Milesintheair/status/569806078466076672
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ameya
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PostPosted: Mon Feb 23, 2015 6:38 pm    Post subject: Reply with quote

Interesting TR. Two and half hour detour ? ! Sad. .
Vada pav for 2.5+ flight !
The condition of your leg from CCU on the way back is horrible !
Do let us know what happened with the fragile settlement ?
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dan
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PostPosted: Mon Feb 23, 2015 9:15 pm    Post subject: Reply with quote

I think he has, Nimish sir!!!!!(my post dated 21 Feb, his on the 23rd).
Sadly, he has shown it to be VT-EPI(poor old bird) while it is actually VT-SCC(truly a flight at your own risk) Laughing Laughing Laughing
Also, the layovers at booking were more than an hour and a half. It was shortened by AIs 'punctuality'.
No news yet, Ameya sir.
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jbalonso777
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PostPosted: Mon Feb 23, 2015 11:26 pm    Post subject: Reply with quote

Interesting TR, thanks for sharing.
How the tables have turned - one of my best flights was indeed on VT-EPI in 2012.
But unfortunate to see such low points onboard AI.
Vada pav on a 2.5 hour flight is strange, and I'm genuinely worried now that AI has started to serve only a hot snack for a flight which once saw a full meal service. Evident from Mustafa's TR, too...

I hope your 9W experience would be a bit better.
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avbuff
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PostPosted: Mon Feb 23, 2015 11:28 pm    Post subject: Reply with quote

Dan, lovely TR .. thanks for sharing.

If you are a frequent to IMF and AJL would humbly request you to post more tarmac/airport pictures of those airports!
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dan
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PostPosted: Tue Feb 24, 2015 3:43 pm    Post subject: Reply with quote

Jishnu sir,
VT-EPI is still a great bird. She is old but still well maintained. VT-SCC is almost a wreck.
Hoping a lot from 9W too.
Regards,
Dan
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sumantra
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PostPosted: Tue Feb 24, 2015 6:40 pm    Post subject: Reply with quote

dan wrote:
VT-EPI is still a great bird. She is old but still well maintained. VT-SCC is almost a wreck.
Spot-on, Sir!
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Nimish
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PostPosted: Tue Feb 24, 2015 6:57 pm    Post subject: Reply with quote

dan wrote:
I think he has, Nimish sir!!!!!(my post dated 21 Feb, his on the 23rd).
Sadly, he has shown it to be VT-EPI(poor old bird) while it is actually VT-SCC(truly a flight at your own risk) Laughing Laughing Laughing


You might want to reach out and ask for credit to be given!
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The_Goat
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PostPosted: Tue Feb 24, 2015 11:11 pm    Post subject: Reply with quote

Nimish wrote:
Dan - has Naresh used your pic without crediting you?

https://twitter.com/Milesintheair/status/569806078466076672


What a f*cktard that Naresh is! Sorry if he is known to some of you. You can tell him that this is what I said.

As if using someone's photo without giving credit isn't bad enough, he also gets the registration of the aircraft wrong. This means that he has either not read or understood the trip report.

Dan, if I were you I would contact that moron and use some 'politically correct' language on him!
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stealthpilot
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PostPosted: Sat Feb 28, 2015 2:32 pm    Post subject: Reply with quote

Great TR dan
- Actually I was surprised your bags made it on the CCU-BOM flight considering you barely made it hehehe.
- The fragile - broken = yessshhhh. I was relieved when you said the AI official took you to a store to get it fixed, but then he made you pay for it and asked you to 'request' compensation from the airline Rolling Eyes Not his fault of course dumb airline works that way.
- pan stains and that black/burnt air vent. gross.
- the EK 777 that flew past was it to the left, right, above, below?
- does AI generally assist passengers with such a short connection?
- I second avbuff- more aerial + terminal + tarmac pictures of any of those eastern airports please. Never been there Sad
- may not be a big deal to you, but do make sure people use your pictures with your consent.
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dan
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Joined: 18 Dec 2012
Posts: 61

PostPosted: Sat Feb 28, 2015 6:55 pm    Post subject: Reply with quote

I was seated on the left side and it flew past in the opposite direction, below us. I will make sure that my pictures have a copyright watermark in the future.This being just my second TR, I was unaware that my photos could be used in any other way. I was just sharing it with you all because we all share a common interest.
I will post pictures of AJL in my next trip report, mostly in June(picturesque monsoons of the North East). May have a flight to DEL soon(planning in progress).
Regards
Dan
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sri_bom
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Joined: 22 Dec 2006
Posts: 2365
Location: Singapore

PostPosted: Mon Mar 02, 2015 9:32 am    Post subject: Reply with quote

Great Report Dan.

The airplane photos were nice specially of the AI 747 and the smaller business jets.

The breakfast looks great no doubt specially a double combination of Idli + Dosa.

The EK experience would be new for you but if you travel in Europe at any point you can see planes crisscrossing if you are on the window seat. It is fun to see but wake turbulence would be rare.

The overhead vent really looks bad, and the pan stains as well. I never expected to see pan stains on an airplane I donít understand how that passenger can spit and sit there for the rest of the flight. Disgusting.

Unfortunate to know with regard to your experience with the fragile piece. From what I understand the airlines do not have to compensate if it breaks.

Sri_Bom
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HAWK21M
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Joined: 19 Dec 2006
Posts: 8120
Location: Mumbai, INDIA

PostPosted: Mon Mar 16, 2015 1:52 pm    Post subject: Reply with quote

Amazing the standards of that overhead panel with the gasper vent........disapointing.....
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