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Best Ever Domestic Hop? Chiang Mai to Bangkok on Thai!

 
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Theairplaneguy4ever
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Joined: 26 Sep 2012
Posts: 191
Location: Kochi, Kerala, India

PostPosted: Fri Oct 04, 2013 9:50 pm    Post subject: Best Ever Domestic Hop? Chiang Mai to Bangkok on Thai! Reply with quote

Hello!

I thought I'd just make a quick TR on my return from Chiang Mai to Bangkok on Thai Airways.

Jumping in,

Thai Airways TG121 : Chiang Mai - Bangkok

Booking & other nonsense

This was the second last flight of the day back to Bangkok and it was convenient for our connecting flight, leaving just 4 hours to connect. Moreover, this flight was listed as a 777-200/300 on Thai's website as opposed to the other two evening flights which both displayed 777-200 on that day. Fingers crossed.

Flying time!

As usual starting with the video TR :

http://youtu.be/ffTcpdwHhyM

PS: You might wanna grab a pair of headphones for this video as I messed up the mixing for the soundtrack.

Chiang Mai Airport - CNX airport is a bit old and is stuck in the 80s and 90s as I might say. It's almost like Kochi in terms of passenger numbers as well as the overall feel. But, there is one thing different. Efficiency. Since, the people at Thailand are well aware that most people flying out of CNX are heading to Bangkok, and usually connecting to another flight as well, they've integrated the international and domestic terminal very effectively. Well, yes, India has that too, but the process is much more seamless, all you have to do is check in at the international terminal, board through the same gate as the domestic passengers, follow the signs in Bangkok and connect to your next flight. Easy!

Highlights



Rejoice! IFE was switched on! Although, headphones were not distributed. The moving map was enough for me though



Farewell Chiang Mai! I'll miss this place!



I haven't flown domestic outside India for a very long time. Others being MSP-ORD/NYC/IAH hops.



HS-TJE, "Chaiyaphum", a 777-2D7, not a 300. Missed the 773 again. We parked at the International terminal and were bused to another part of the International terminal, where domestic and international passengers were split up.

Quick comparison with Jet Airways on Chennai - Thiruvanthapuram 9W844

Now I thought I'd do this because,

MAA-TRV and CNX-BKK are pretty much the same distance and duration.

TG and 9W have (had, 9W844 has been axed) fairly similar fares on this route around 3,200 for TG and 3,300 for 9W at the time (Although, I flew 9W on a connecting ticket priced at 3.6K, COK-MAA-TRV).

They're both one of the best airlines in their respective countries. One even being among the best in the world. You know which one I mean.

Here's the video TR for the Jet flight if you'd like to watch,

http://youtu.be/emMY_cU1lEc

Seat

Jet



Thai



I found Jet's seat to be incredibly cramped and I could barely sit in it (I'm 184cm) . TG is a clear winner here even with their IFE box in the way.

Thai 1 : Jet 0

IFE

Thai trumps Jet on this, as 9W doesn't turn on their IFE on domestic routes, how nice of them. Again, there were no headphones, but I doubt you'd be able to watch anything on an hour's flight, excluding the seatbelt sign being switched on 25m before landing and being turned off 10m after takeoff.

Thai 2 : Jet 0

Meal

Jet



Thai



This is where Jet excels. Their catering is remarkable and the portions are much larger compared to TG. But, 9W don't give out any drinks apart from a sole Tea/Coffee run. Whereas, TG gave a coffee run, plus a refill, along with three drink runs! Plus a refill for that as well. Of course, selection is limited to water, pineapple juice and mixed fruit juice, but I can't think of any airline which gives four drink runs on a one hour hop.

One all.

Thai 3 : Jet 1

Crew

Again, Jet loses out here, with their crew. I found the crew on Jet to be polite and helpful, but they're not really friendly and as I've read on some other TRs, whenever serving you, they give a quick smile before hurrying back into the galley with a worried expression on their face. The crew are certainly not bad on Jet, but compared to TG? JetChildren as their called here. TG's crew are great! They are much more friendlier and open while maintaining a professional attitude. I think many of the members here will agree with that. All though I did notice they were slightly tired and sagged a bit. Still better than Jet!

Thai 4 : Jet 1

So, why am I not surprised by these results? Though, MAA-TRV isn't one of Jet's best routes in comparison to Thai's BKK-CNX, I'm sure everyone can agree that the JetExperience is pretty similar all across India. This was an internationally configured 737 for Jet as well, so no excuses that TG had the better aircraft. Overall, some very simple changes can make the difference on Jet. The simplest, being turning on the IFE. I wouldn't blame the crew too much, because the passengers on India's routes aren't the greatest. But still, Jet have a long way before becoming the best in Asia, let alone the world.

Coming back to Thai, this has had to be my best domestic flight ever, which I enjoyed a lot. I'd recommend flying Thai domestically whenever you can. It is great!

Thanks for reading this TR!

Feedback & comments appreciated.

Adi,

Theairplaneguy4ever
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jbalonso777
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PostPosted: Sun Oct 06, 2013 4:38 pm    Post subject: Reply with quote

Hey TAG4E!
Strange that no one has replied to this wonderful TR yet, so I shall have the honour in taking pole position for this very reason Smile

Starting off with the video. Great as usual. I didn't find any defect with the sound mixing as you mentioned, or maybe I do not know much about that unique hobby! Anyways, you mentioned that this flight departed from the international terminal. What does that mean? All passengers were not entering BKK from that flight? Or does it mean that the flight carries on? (schedules mention otherwise)
The B777 RR sounds. Wow. Simply stunning!
I checked on FR24, TG121 has been operated by A333, B772/3/W aircraft of recent!

Now, to the text.
As you rightly mentioned, one of them is among the best. Doesn't that make it a bit of an unfair comparison? Yes, I agree both are best in their respective countries, but for me personally, this is a slightly steep comparison. Rolling Eyes
9W should turn on the IFE maps at least, instead of that annoying thank you message.
Agree with your point on 9W's crew. Just a few steps away from being a world class crew, that is all.
Quote:
JetChildren as their called here.

Sad that they are referred to like that here.
A question (and answer) to all: Who will be the ones saving you in an emergency? The 'children'. Funny, isn't it.
As I mentioned right in it the beginning of my second last TR, it is important to appreciate what they do. Because they are the ones who will save your lives if in case anything does go wrong.
I got a bit carried away there, I think. Embarassed

Anyways!
I was expecting this to be the HK Air TR, looks look the wait is a tiny bit longer now! I really do look forward to that, and many more!

Regards
Jish
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Theairplaneguy4ever
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Joined: 26 Sep 2012
Posts: 191
Location: Kochi, Kerala, India

PostPosted: Sun Oct 06, 2013 9:34 pm    Post subject: Reply with quote

jbalonso777 wrote:
Hey TAG4E!
Strange that no one has replied to this wonderful TR yet, so I shall have the honour in taking pole position for this very reason Smile


Thanks for your comments Jishnu. I'm glad you enjoyed the video.

Quote:
What does that mean? All passengers were not entering BKK from that flight?


I think I made something very simple sound very complicated. I have a knack for that.

Full explanation,

The terminals at Chiang Mai are inline, ie, the INT & DOM sides share the same gates.

So, as an INT passenger, you go through Immigration/security at the INT side., while DOM pax do it at the DOM terminal. And since you're connecting you check the bags all the way to your final destination, TG here, have partnered with some 20-30 airlines for connections.

Now, between the two terminals and the gates, there's a corridor running the whole length of the terminal. So, you can easily get DOM pax into INT flights and INT pax into DOM flights.

Then, at BKK you just follow the signs and end up at the INT terminal. All of TGs flights at least, which are all wide bodies allow this I think. Experts, pitch in.

What I wanted to highlight is, that this is much MUCH easier than having to do the same in India, where first of all this system isn't available. Instead, you have INT connector flights, which might be convenient for INT pax, but not for DOM pax, who have to go to the INT terminal, get that silly customs paper and fill it in and what not, basically a huge hassle.

I believe other airlines apart from TG do this, though at CNX/HKT, TG is prominent.

So, in conclusion, if you're flying INT from CNX/Thailand, you get to:

1.Check your baggage all the way to your destination, irrespective of flight.

2.Go through Imm/Cus at the the first port (Only possible on an INT connector in India)

3.Seamlessly transfer to the INT terminal without running around.

And if you're flying domestic you don't have to worry a damn. Smile

Quote:
As you rightly mentioned, one of them is among the best. Doesn't that make it a bit of an unfair comparison? Yes, I agree both are best in their respective countries, but for me personally, this is a slightly steep comparison.


I don't really think so sir, compared to TG/SQ/QR/EK/EY/NH/OZ and so many others, they really are sub-par. Sure, they're better than most full service carriers and the likes. Sure, I've only flown domestic on them, but I think the statement that they are not the best in the world clearly upholds with many.

Quote:
Who will be the ones saving you in an emergency? The 'children'. Funny, isn't it.
As I mentioned right in it the beginning of my second last TR, it is important to appreciate what they do. Because they are the ones who will save your lives if in case anything does go wrong.


You make a great point their Jishnu, I agree with you a lot. But, their job still is customer hospitality. If the emergency part was the only concern, a couple of gundas could get the job done for a fraction of the price. Sure, they're more likely to throw people out the window to evacuate the plane, but you get the point.

Do note that I think of Jet's crew to be not bad at all, unlike many of the members here. But, compared to TG/SQ/MI/EK, you can really pick out the difference.

Quote:
looks look the wait is a tiny bit longer now! I really do look forward to that, and many more!


I thought it would be nice to see how TGs domestic flights compare with India's domestics. Hence, the written TR.

Thanks for your support again Jishnu and I'm glad you liked this one!

Adi,

Theairplaneguy4ever
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justbala
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PostPosted: Mon Oct 07, 2013 12:37 am    Post subject: Reply with quote

Theairplaneguy4ever wrote:

So, in conclusion, if you're flying INT from CNX/Thailand, you get to:

1.Check your baggage all the way to your destination, irrespective of flight.

2.Go through Imm/Cus at the the first port (Only possible on an INT connector in India)

3.Seamlessly transfer to the INT terminal without running around.



I thought in Thailand you clear immigration (outbound) at ur final point. Only customs check happens at the first port. Never done it myself, but I remember from the announcements made in TG flights while landing in BKK that pax travelling onward to a bunch of domestic destinations need to clear immigration at BKK, but their bags can be collected at their final destination where they clear immigration (Similar to the process followed in the Schengen region)
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Theairplaneguy4ever
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PostPosted: Mon Oct 07, 2013 4:23 pm    Post subject: Reply with quote

justbala wrote:

I thought in Thailand you clear immigration (outbound) at ur final point. Only customs check happens at the first port. Never done it myself, but I remember from the announcements made in TG flights while landing in BKK that pax travelling onward to a bunch of domestic destinations need to clear immigration at BKK, but their bags can be collected at their final destination where they clear immigration (Similar to the process followed in the Schengen region)


Sir, I was talking about the inbound, CNX-BKK-Anywhere leg. So, you clear Immigration at CNX and board the plane, which is a complete domestic flight with domestic passengers. I wasn't aware of the feature personally, hence we opted out of the later flight and took the earlier one. I am also unaware if this feature is available at other Thai airports, but I'm sure that HKT at least has it, since it's much bigger.
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stealthpilot
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PostPosted: Tue Oct 08, 2013 10:26 pm    Post subject: Reply with quote

IMO the most painful part of writing a TR is organising the pics ..... but putting together a video TR is work x10... so awesome job!!!
I didnt find anything wrong with the audio either.

On a side note, comparing Thai on Chiang Mai-Bangkok vs. Jet on Chennai-Trivandrum isn't really fair Wink .... altho I guess on most sectors the outcome would be the same.
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sumantra
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PostPosted: Wed Oct 09, 2013 10:13 am    Post subject: Reply with quote

One of the most disappointing parts of a hectic schedule (including a lot of travel) is that I end up missing one section I love the most on this forum - trip reports, since I usually read the short articles, drop in a comment or two to satisfy my ego, and then leave the TRs for a leisurely read.
I missed two great trip reports in this hiatus: yours Adi, and Ameya's.
Once again, I first looked around for the video report, and...found the usual delights still there. Lovely self-composed music (which seamlessly blends with the report flow), superb editing, nice captures, and above all, great commentary, audio at the important points, and...leaving me yearning for more. Now, with a heart full of excitement, I turned to the written version for details. I liked the theme: the domestic trip in Thailand compared with a domestic experience in India, the former being told in a way comparing it with the latter. Very nice idea, and presentation! The old Chennai terminal brought back many memories for me. It is quite ironic that my first domestic trip on an international flight was on the same sector, MAA-TRZ-TRV on 05 Mar 2008, as IC 589. I'll join Jishnu in upping the ante to request you to hurry up with that particular trip Smile
Thanks a lot once again, for this wonderful multi-media effort - my God, this is really a labour of love.
Cheers, Sumantra.
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Nimish
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PostPosted: Thu Oct 10, 2013 4:02 pm    Post subject: Reply with quote

Thanks for sharing - loved the TR - esp. the Video TR. I was cursing our IT department yesterday as the internet was really slow, but finally it "speeded up" towards late evening, and I was able to watch the video in full.

When you say "drinks run" - was that soft-drinks only, or did it include adult beverages as well?
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Theairplaneguy4ever
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PostPosted: Sun Oct 13, 2013 2:49 pm    Post subject: Reply with quote

stealthpilot wrote:
IMO the most painful part of writing a TR is organising the pics ..... but putting together a video TR is work x10... so awesome job!!!


Thanks for the appreciation, sir! It's mostly a fun experience though, making the TR!

Quote:
On a side note, comparing Thai on Chiang Mai-Bangkok vs. Jet on Chennai-Trivandrum isn't really fair Wink .... altho I guess on most sectors the outcome would be the same.


Yes sir, you are right. But, this was their best hardware on this route, an internationally configured 738, on MAA-TRV and Thai always send their 772s domestically. Just turning on the IFE would make Jet brilliant IMO.

sumantra wrote:
Once again, I first looked around for the video report,


Good to hear from you again, sir!

Quote:
Lovely self-composed music (which seamlessly blends with the report flow), superb editing, nice captures, and above all, great commentary, audio at the important points, and...leaving me yearning for more.


Thanks for the kind words. I'm glad you liked this one. I thought it might not turn out as expected because of the night flight and lower shutter speeds. Razz

Quote:
Very nice idea, and presentation!


Thanks sir! The price and distance had me thinking a comparison was a good idea, although, I guess it isn't exactly fair comparing the destinations. Rolling Eyes

Quote:
It is quite ironic that my first domestic trip on an international flight was on the same sector, MAA-TRZ-TRV on 05 Mar 2008, as IC 589.


Yes, I remember this, was this the one having just 8 passengers on board?
Why was this an international flight, which destination was it heading to (or coming from) , somewhere in ME, I presume?

Quote:
I'll join Jishnu in upping the ante to request you to hurry up with that particular trip Smile
Thanks a lot once again, for this wonderful multi-media effort - my God, this is really a labour of love.


Thanks for checking in, sir! I'm truly grateful for the support you guys give.

The next TR is in the works currently, it'll be coming soon! Very Happy

Nimish wrote:
Thanks for sharing - loved the TR - esp. the Video TR. I was cursing our IT department yesterday as the internet was really slow, but finally it "speeded up" towards late evening, and I was able to watch the video in full.


Glad to hear, sir! Thanks for your appreciation.

Quote:
When you say "drinks run" - was that soft-drinks only, or did it include adult beverages as well?


No sir, alcohol wasn't served on this hop. These aren't even complete drink runs per se.

Here were the choices,

Quote:
water, pineapple juice and mixed fruit juice,


Now that you say it, I think I remember them having coke as well. For a one hour flight, three drink choices is more than adequate in my opinion. Much better than the monotonous tea/coffee run, other airlines do.



Thanks guys, for all your support and looking into this TR.

Adi,

Theairplaneguy4ever
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sumantra
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PostPosted: Sun Oct 13, 2013 11:58 pm    Post subject: Reply with quote

Theairplaneguy4ever wrote:
Quote:
It is quite ironic that my first domestic trip on an international flight was on the same sector, MAA-TRZ-TRV on 05 Mar 2008, as IC 589.
Yes, I remember this, was this the one having just 8 passengers on board? Why was this an international flight, which destination was it heading to (or coming from) , somewhere in ME, I presume?
You have an awesome memory, Sir! And a great guess, indeed: it was MAA-TRZ-TRV-SJH.
Cheers, Sumantra.
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